Case Studies

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Discovery how our identity verificaiton solutions and stratagies have worked for others.


TalkTalk AG

TalkTalk AG is a Swiss telecom company offering mobile, fixed line and internet services. They have operated in Switzerland since 1999.

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TalkTalk AG Telecommunications

Read how TalkTAlk AG setup the LEM Verify identity verificaiton system into their onboarding system within a couple of days to comply with Federal telecom regulations in Switzerland that requires all operators to register personal details of their subscribers, or take the drastic step of cutting them off – clearly a customer experience that no-one ever wants to be forced in to.

“We wanted a solution that delivered a fast and easy customer experience. We can’t expect our customers to waste time downloading an app just to complete this one task, and LEM’s approach means their IDs are verified with the minimum of effort. With no set-up fees or IT integration it was an easy decision to choose them as our verification partner.” - Michael Alber, Head of Mobile Operations at TalkTalk AG.

Harold Benjamin Solicitors

Read how Harold Benjamin recognised that a new verification tool could improve efficiency, reduce risk and improve the client experience. However the typical solutions (typical starting costs of £50K+ per year) were priced for large enterprises rather than mid-market firms like them. The study also csovers the reduction in their KYC/Anti Money Laundering process time down to minutes with the use of the LEM connection into SmartSearch.

"The efficiency of this solution has effectively cut down the entire process of our Anti Money Laundering from a few days turnaround to literally a few minutes for people to be verified. This is a revolutionary technological achievement in client service delivery for our firm.” - Jamie Abrahams, Operations Director, Harold Benjamin.

Harold Benjamin

Harold Benjamin is one of the UK’s leading law firms, specialising in real estate, business law and private client legal services.

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